Job Details

Dealership:
L0105 Lithia Home Office

Dealer Services Specialist

Location: Medford, OR (onsite)

Schedule: Monday - Friday; 40 hours per week

Compensation: The full salary range for this position is $19.25-28.85/hr. The anticipated starting pay is determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws

Lithia & Driveway (LAD) is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle with a vision to modernize personal transportation solutions wherever, whenever, and however consumers desire. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: earning customers for life, improving constantly, taking personal ownership, and having fun. Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We'd love to have you join us on our journey!

About the Role

As a Dealer Services Specialist, you'll play a key role in supporting Lithia's dealership network by coordinating licensing, compliance, dealership updates, and regulatory requirements across multiple states. This position is responsible for ensuring corporate and dealership records remain accurate, up to date, and compliant with local and state automotive franchise regulations.

This role is highly collaborative; you'll work closely with internal departments across Lithia, as well as external vendors and partners, to ensure Dealer Services processes are completed efficiently and accurately.

What You'll Do

• Research and interpret state and local laws to ensure licensing compliance related to acquisitions, divestitures, relocations, entity changes, leadership updates, line/make changes, and other dealership events
• Manage a comprehensive licensing database and ensure renewals are submitted before expiration
• Monitor regulatory changes and proactively mitigate compliance risk
• Maintain accurate dealership data across centralized systems, including legal entities and DBAs
• Order and validate insurance certificates (COIs) and bond documentation required for licensing
• Support cross-functional projects tied to dealership events and operational updates
• Build relationships with third-party vendors and external partners throughout acquisition/divestiture processes
• File, organize, and maintain documentation in accordance with compliance standards
• Respond to dealership and internal leader inquiries regarding licensing, entity, and compliance matters
• Monitor and respond to the Dealer Services team hotline email
• Identify opportunities to improve and standardize processes for greater efficiency and accuracy
• Communicate with senior and executive leadership to support assigned initiatives

What We're Looking For

We're seeking someone who is proactive, detail-oriented, and thrives in an environment where deadlines and compliance are critical.

Qualifications & Skills

• Strong attention to detail and organizational skills
• High sense of urgency and ability to prioritize
• Excellent written and verbal communication skills
• Strong time management and follow-through
• Associate's or bachelor's degree in Business or related field, preferred
• Experience in Administrative Licensing/Compliance
• Experience in the automotive industry is preferred

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.