Job Details

**HR Guest Service Clerk** Pay range **$17.50** City **Reno** State/Territory **NV** The Human Resources Guest Services Clerk will support all areas of Human Resources while providing superior guest service to all Team Members. The desired candidate will be a professional who enjoys working with a wide variety of people, processing data, and working in a fast-paced, fun environment. The Human Resources Clerk should be able to handle multiple tasks and adapt to new priorities quickly; be highly productive and detail-oriented; exhibit meticulous organizational and customer service skills; and must be computer literate and proficient with Microsoft Office programs. * Will be the face for all Team Members and prospective candidates and to assist and guide to the appropriate HR resource.

* Answers incoming telephone calls, screens calls, and refers to proper manager for handling.

* Answers routine inquiries from inside and outside the company on employment verifications, job openings, and other company information.

* Contacts, schedules, and coordinates new team members for their new hire process including but not limited to: obtain and copy IDs for I-9 verification, run e-verify, assign ID #, schedule Grand Welcome, make new badges and name tags.

* Order pre-employment drug tests and background checks.

* Maintains team member personnel files in line with company policies and government regulations.

* Assist and handle a variety of logistical tasks in support of human resources events including onsite and offsite career fairs.

* Copying, filing, scanning, and printing documents as needed to perform tasks.

* Ability to act as liaison between hiring manager and candidate. Respond in a professional and efficient manner to inquiries from candidates and hiring managers for questions related to recruitment activities and interview schedules.

* Assist with development and distribution of job offer letters.

* Post job positions on career site and other recruitment sites.

* Able to interact with all levels of management, HR professionals and other members of the organization including executive management.

* Other duties as assigned.

* Customer service experience

* Proficient with MS Office

* Detail oriented

* Experience working with executive and senior level management

* Outstanding coordination and organizational skills and the ability to multi-task

* Excellent time management and prioritization skills

* Ability to speak Spanish preferred but not required

**SUMMARY**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

***Primary duties and responsibilities include, but are not limited to, the following:***

**KNOWLEDGE/SKILLS/ABILITIES**

**CERTIFICATES AND LICENSES**

* Must obtain and maintain appropriate licensing with the Nevada Gaming Board.

**EDUCATION and/or EXPERIENCE**

* High school diploma required; One to two years of Human Resources/Recruiting experience desired.

**PHYSICAL DEMANDS**

* While performing the duties of this job, the team member is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, using computer, telephone, and speaking

* Frequently using wrist motion, dexterity, eye-hand coordination, and writing, typing on computer keyboard

* Must be able to lift, push, or pull up to 25 pounds

**WORK ENVIRONMENT**

* Work performed indoors, in climate controlled environment. The noise level in the work environment is usually moderate. Employee may be exposed to odor and secondhand smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Must be flexible if needed for occasional work outside of normal business hours.