This is a contract to hire role that is onsite in Reno, NV paying up to 23.50/hour.
JOB DESCRIPTION
A customer of Insight Global is looking for Install Technicians to support their customer base on site in the Reno, NV area to service their customers. These individuals will be responsible for working with the existing customer base in the local area to service home security systems at various residence locations in the local territory. They will utilize their customer service skills to work directly with the customer setting up their new system and getting them cell phone access to the company application for their security system. This individual must be comfortable using their personal vehicle to go to and from the customer sites to the shop location and will have onsite training at the start of their employment.
REQUIRED SKILLS AND EXPERIENCE
High School Diploma
•Valid Driver's License
•Hands on low voltage experience
•Familiar with power and hand tools (i.e Screwdrivers, Wire Cutters, and Drills)
•Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what they are, what is a causes internet lags, etc)
• Comfortable working with smart devices and applications
• Excellent customer service skills
NICE TO HAVE SKILLS AND EXPERIENCE
• 1 year of experience installing security equipment
• 1 year of professional customer service experience
• Technical training