Job Details

SupplyHouse.com, a rapidly growing e-commerce company in the plumbing, electrical, and HVAC space, is looking for an Assistant General Manager to join our Fulfillment Center in Reno, NV! This individual will work alongside our General Manager to oversee and support our growing team and operations. If you are looking for a career that will allow you to inspire, motivate, and develop team members, this is the job for you!

Job Type: Full-Time, Exempt

Location: Reno, NV

Salary: $80,000 - $100,000 (annually)

Schedule: Monday through Friday, from 8:00 a.m. - 5:00 p.m. PST (with flexibility)

Responsibilities:

• Responsible for strategizing workforce planning with the Inbound and Outbound Manager and for determining how to distribute resources throughout each department
• Supports the Inbound Manager, Outbound Manager and Local Operations Lead and is responsible for ensuring that they are able to successfully execute all projects and process improvements
• Set parameters, develop goals, allocate resources, and establish effective controls to achieve goals, standards, budgets, and KPI's
• Conducts monthly check-ins with the Inbound Manger Outbound Manager, and Local Operations Lead in order to establish rapport, provide feedback, and ensure they are feeling positive about their departments, team leads and processes
• Works with the General Manager to immediately address all personnel and performance related incidents that arise with the Inbound/Outbound Managers. Supports and coaches the Inbound/Outbound Managers through employee incidents as needed
• Directly oversees the Inbound Manager, Outbound Manager, and Local Operations Leads in searching for improvement opportunities using Lean principles
• All members of leadership are expected to lead by example and maintain professional standards in the workplace

Requirements:

• Bachelor's degree and at least 4 years of experience in a high-paced operational role including, but not limited to, warehouse, distribution center, fulfillment center, or supply chain management OR a High School Diploma/GED and at least 7 years of experience in a high-paced operational role including, but not limited to, warehouse, distribution center, fulfillment center, or supply chain management
• Experience overseeing exempt workers
• Experience owning quality and efficiency KPI's, and scheduling a large workforce
• Experience leading and facilitating cross-functional teams
• Experience building and maintaining cross-functional working relationships
• Experience managing cost performance and DC/FC execution
• At least 2 years of experience directly managing people including hiring, developing, motivating, and directing people as they work

Preferred Qualifications:

• Business degree in Logistics or Industrial/Engineering
• At least 2 years of experience working with automated systems (RF technology, WMS, Conveyor, and Sortation)
• At least 1 year of Lean experience in a Manufacturing or Logistics environment
• At least 2 years of experience planning, developing, and managing departmental expense and capital budgets

Why work with us:

• We have awesome benefits – We offer 401k with company match, 100% company-paid medical insurance, optional dental and vision add-ons, life insurance, vacation, and sick days.
• We give back – We live and breathe our core value, generosity, by giving back to our local communities and to the heating, plumbing, and HVAC trades. We host donation drives, encourage our team members to nominate organizations, and donate to support the trades. 
• We stay engaged – We maintain our company culture through promoting various on-site activities and annual in-person events. Look out for our End of Year Celebration, Summer Picnic, Core Values Celebrations, Employee Appreciation Day, and more! 
• We listen – We value hearing from our employees. Everyone at SupplyHouse has a voice and we encourage that they use it! We actively elicit feedback through our regular 1:1 check-ins and company-wide ideas form. We incorporate suggestions to ensure our team enjoys coming to work every day. 
• We support growth – We promote continuous learning and development through our on-the-job trainings, educational workshops, DEI initiatives, internal mobility opportunities, and professional development expense reimbursement program.

SupplyHouse.com strongly values inclusion and encourages individuals of all backgrounds and experiences to apply for this position.

What our employees are saying:

• "I love working for SupplyHouse for so many reasons. The teamwork, the encouraging people I work with, and the overall environment is the best. We always have some exciting events being planned that we can look forward to. But most of all, I love how much SupplyHouse supports and gives back to its team. As an employee who has been here throughout the entirety of the pandemic, I am grateful for all of the things SupplyHouse has done to make the past few years as easy as possible for all of us. I look forward to my future with this company, exploring the many opportunities it has to offer." - Danielle, Fulfillment Center Team Member
• "I started working for the company in 2016, and I can say with the upmost sincerity that applying to work for SupplyHouse is one of the best and beneficial decisions that I've ever made. The strong sense of compassion, positivity, teamwork, loyalty and respect that comes with the wonderful people who work here is both admirable and inspirational. The company makes it a priority to make sure that their employees are heard and innovation is not just welcomed enthusiastically, but encouraged. The company has also went through great lengths to make sure we remained safe through these very trying past years, and that is just one of the many examples that shows the character and genuine care that our wonderful management team holds. The company also holds pride in the fact that we have a very family-like atmosphere, and they find it immensely important that we feel like we are appreciated. For me personally, SupplyHouse is what I would consider to be a “forever” job. I am forever grateful for SupplyHouse being my place of work." - Alexander, Fulfillment Center Team Member

Check us out! 

We are committed to providing a safe and secure work environment for our employees, customers, and partners. As part of this commitment, we conduct thorough background checks on all potential employees as part of our hiring process. Please note that the background check will be conducted in accordance with applicable laws and regulations.

Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.

All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain such as @gmail.com, @hotmail.com, etc.