Job Details

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specialize in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

What we offer:

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition Reimbursement
• Annual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement
• Career path programs and company paid training

Inspection Account Manager

The Account Manager is responsible for the overall success of customer relationships and completion of work. Initiating and conducting the job functions as required while providing excellent customer service to both internal and external customers. They will assist the inspection sales team and customers in a fast-paced environment with scheduling, reporting, pricing, coordination and completion of inspection work.

Job Responsibilities

• Work with new and existing customers to maintain excellent customer satisfaction.
• Work with Customers and Inner Office Staff to keep projects moving forward
• Constant communication via phone with customers
• Work with sales team to manage paperwork including budgets, agreements and all renewals
• Submit reports to AHJ's and cities as required per customer
• Arrange and maintain various types of records including job files
• Complete special projects as required
• Accomplish responsibilities as required using business software as approved by WSFP
• Build bridges with customers to improve retention and open new doors

Job Qualifications

• Excellent communication skills required, both verbal and written
• Scheduling experience required
• Fire protection experience a plus (Alarm, Kitchen Hood, Sprinkler, Extinguisher)
• Excellent computer skills with working knowledge of business software applications
• Possess effective and good communication skills, both written and verbal, is vital
• Able to function and thrive in a fast-paced environment
• Critical thinking and problem-solving capabilities a plus
• Puts forth a courteous, friendly, helpful attitude at all times
• Willing to pass a post-offer drug screen test and background check

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor