Job Details

Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. Direct and dispatch other team members to events identified by the slot dispatch system. Walk the casino floor, in assigned area, watching for change lights, or other signs that a customer needs assistance. Check station before, during and after shift for proper set-up and cleanliness to include light cleaning duties such as, but not limited too, cleaning ashtrays, removing dirty glasses and wiping down slot machines, and chairs. Initiate and pay jackpots accurately and quickly. Initiate and carry out fill procedures accurately and quickly. Redeem slot vouchers for cash. Carry out all Marketing initiatives to guests satisfaction. Carry out casino promotional activiti...Associate, Retail, Hotel, Casino