Job Details

Under the direction of the Lab Leadership, this position sorts, picks up and transports laboratory specimens and some patient related items within Renown Health System and the community physician offices. This position will be responsible for entering provider practices while building rapport and having direct interaction with office personnel. This position is expected to deliver very good customer service and interact directly with laboratory leadership and escalate client issues, updates, and/or complaints as needed. Nature and Scope: This position is challenged by multi tasking an ongoing variety of customers with concerns and needs which require attention and a timely response. The incumbent will often deal with situations that are extremely sensitive in nature. It is imperative that they be treated with tact, diplomacy, confidentiality and care. This position is responsible for communicating changes in provider practices, and relaying route opportunities to leadership. This posit...Courier, Clinical, Department Leader, Customer Service, Transportation, Healthcare