Job Details

Must Have Technical/Functional Skills:

• Routing (Cisco OSPF, BGP), Cisco ACI, Switching (Cisco Nexus, and Stack switches), Wireless (Cisco WLC), Firewall (Cisco ASA/FP, Palo Alto, AVPN, Zscaler), Cisco ACI, Prime, ISE, DNAC, Azure Networking.
• Strong hands-on experience on Cisco ACI
• Responsible for WAN/LAN network administration, enterprise wireless, and Cisco/Palo Alto firewall administration.
• Troubleshooting the Level 3 and advanced network issues and performing call backs ensuring issues are resolved & appropriate solution is provided to the customer.
• Initiate improvements in tools (SolarWinds, Panorama, Prime, Cisco DNA, Infoblox) requirements gathering and processes.
• Responsible for investigating causes, tests solutions & suggest solutions in place to reduce the time taken to resolve the network-related tickets.
• Make recommendations based on analytics to improve performance and optimization of network infrastructure.
• Manage new and existing equipment, hardware, and software upgrades.
• Understanding Network support priorities and objectives and taking an active role in accomplishing them.
• Help level 1/2 resources to address the Network related issues.
• Strong understanding of network routing and switching protocols required.
• Demonstrated experience with WAN and backbone network protocols (BGP, OSPF, MPLS, etc.) required.
• Strong experience with next generation firewall technology (Palo Alto, Cisco ASA firewalls, etc.)
• Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Re sourceful, with the ability to work independently.
• Strong time management skills and attention to detail.
• Ability to multi-task activities with shifting priorities.