Job Details

Company Description

At Northern Nevada Family Dental, we pride ourselves on providing honest, exceptional dentistry at a fair price. In a pristine, sterile environment, our team helps patients achieve healthy lifestyle goals through education and a full spectrum of dental services. When entering our office, patients become more to us-they're our family and friends, and are treated as such. Each one is treated with gentleness, compassion and genuine concern for their overall well-being. In addition to top-notch dentistry, we are honored to have helped many people alleviate their apprehensions about dentistry. We are a constantly growing and expanding group of professionals incorporating state-of-the-art equipment and cutting-edge advances into our patient care. Communication, experience and ongoing education are the keys to our practice. Our doctors and technicians are continually learning about new technologies, solutions and services to keep them at the top of their industry, and we pass that education along to our patients. We understand there's a systemic connection between a healthy body and a healthy mouth. By delving into patients' long-term dental goals and all of the options to help reach them, we empower people to make fully informed decisions about their own care and what the best course of action is for themselves.

To learn more about our office, check out our website here:

Job Description

Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Work Schedule :
  • Monday 7am to 4:30pm
  • Tuesday 8am - 4:30pm
  • Wednesday 7am - 4:30 pm
  • Thursday 8am - 5pm
  • Friday 8am - 3pm
• Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!)

• Parental Leave: Up to 3 weeks paid

• 401(k) Match

• Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans

• Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues

• CE & Growth: SPEAR access + continuing education

• Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans

• Pet Insurance: Flexible plans + 24/7 telehealth for your pet

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing

• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment

• Assist patients with understanding their treatment plan and increase dental case acceptance

• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices

• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications

• Dental office experienced required
• Prior working experience with Dentrix required

Additional Information

All your information will be kept confidential according to EEO guidelines.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.