Job Details

Front Desk Agent

Schedule: Full Time

Location: Reno, Nevada, USA

Salary: Will discuss with applicant

Summary: The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.

Minimum/Preferred Requirements:

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Front Desk and customer service experience required.

Job Responsibilities/Duties:

• Check hotel guests in and out.
• Maintain a bank and perform cashiering duties.
• Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge).
• Maximize revenue with suite upgrades and rate integrity.
• Maintain a clean, presentable, and welcoming workspace.

Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Coverage, Teledoc