Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIESPrimary duties and responsibilities include, but are not limited to, the following:* Provide proper and professional food and cocktail service to all bowling guests in a friendly, courteous, and timely manner resulting in guest satisfaction.* All duties are toensure that GSR's guests receive a quality product and good service.* Promote and document orders for food and drinks, reciting selections of all Crossfire Bar and Grill products, enter the order into a POS, properly garnish and deliver to guests in a timely manner.* Always maintain cleanliness and sanitation of guest areas and equipment including removing empty glasses/bottles, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.* Maintain proper and adequate set-up of server station daily, before, after and during shift.* Listen and respond to guest inquiries using a positive, clear speaking voice.* Interact with co-workers and customers in a professional and polite manner.QUALIFICATIONS* Previous restaurant and/or cocktail experience preferred but not required. On the job training available.* Candidate must be able to deal with customers and co-workers in a tactful and respectful manner.* Must be a minimum of 21 years of age.* Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.* Attend meetings to be informed of new rules, regulations, and procedures and to discuss scheduling and/or other concerns of GSR and the department.* In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the needs of GSR.LANGUAGE SKILLS* Possess excellent communication skills, both in written and oral form.* Ability to read, write, speak, and understand the English language to communicate with guests, Team Members, and supervisors.* Effectively present information and respond to questions from managers, Team Members, and guests.EDUCATION* High School Diploma or GED preferred.* Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.LICENSES/CERTIFICATES* Alcohol Awareness card required.* Ability to obtain/renew all government required licenses or certification.REASONING ABILITY* Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.* Excellent time management, problem solving, and organizational skills are a must.PHYSICAL DEMANDS* While performing the duties of this job, the team member is constantly standing, kneeling, walking, reaching, twisting, grasping, lifting, listening, and speaking.* Frequently using wrist motion, dexterity, hand-eye coordination, and writing, typing on POS keyboard* Must be able to lift, push, or pull up to 50 pounds; be able to stand for up to 8 hours at a time; be able to reach with hands and arms above shoulder level.* Must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, bowling and casino environment.WORK ENVIRONMENT* Work performed indoors.* The noise level in the work environment is usually loud.* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.