Job Details

Security Officer - Mall Access Control

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Mall Access Control in Reno, NV, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal at a busy retail location where you will monitor and patrol assigned areas, complete routine rounds, and maintain a visible presence that helps to reduce security-related incidents. You will greet shoppers and staff, respond to concerns, and communicate clearly with your team while documenting observations. If you are people-first, agile, and dependable, you will fit right in as we deliver through teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.95 / Hour

Job Schedule:

Mon 08:00 AM - 04:00 PM

Tue 08:00 AM - 04:00 PM

Wed 12:00 PM - 07:30 PM

Sat 12:00 AM - 08:00 AM

Sun 12:00 AM - 08:00 AM

Why Join Us:

+ Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.

+ Career Growth: Get paid training and access to career growth opportunities.

+ Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.

+ Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

+ Provide customer service to clients, guests, and/or team members by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.

+ Conduct regular and random patrols throughout the retail location, including sales floor areas, entrances and exits, stockroom corridors, and the surrounding perimeter as assigned.

+ Monitor customer and employee activity for suspicious behavior and/or policy violations, and help to deter theft, vandalism, and/or disorderly conduct through presence and professional interaction.

+ Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, medical events, fire alarms, and/or other urgent situations.

+ Control access as assigned by checking doors, gates, and restricted areas, and assist with crowd flow and queue management during busy store periods.

+ Operate and observe security-related systems when available, including video monitoring, alarm panels, and two-way radios, and report any malfunctions.

+ Document routine activity and incident details in written reports, including accurate times, locations, actions taken, and notifications made.

+ Communicate with on-site management, Allied Universal leadership, and/or responding public services as needed, following site instructions and escalation procedures.

+ Support opening and closing procedures as assigned, including walking the building, checking exterior conditions, and verifying key areas are secured per post orders.

Minimum Requirements:

+ Customer Service Experience - preferred.

+ Guard Card/License - preferred.

+ Access Control/Badge Experience - preferred.

+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

+ Possess a high school diploma or equivalent.

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.

+ Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.