Job Details

FUNCTION:

Responsible for performing cleaning assignments in the hotel guest rooms, hallways, elevators, and public service areas.

RESPONSIBILITIES:

1. Vacuum hallways, guest rooms, and carpet edges. Clean and high dust guest rooms, bathrooms, hallways, elevator lobbies, elevator cabs and service areas.
2. Polish windows, mirrors, and glass inside and outside of guest room and elevator foyer, as assigned.
3. Turn and spray mattresses as needed, when assigned.
4. Load and deliver fresh linens, and cleaning and guest room supplies to floor service areas, maintain par stock levels.
5. Inspect and clean all public area ash trays and replenish sand in urns.
6. Pick up, wash, wrap and deliver guest room tumblers to respective floor linen closets.
7. Remove and replace draperies and/or curtains for dry cleaning as needed, and as assigned.
8. Remove, store, and replace guest room furniture and supplies, as directed.
9. Sort/separate soiled linens and tray items.
10. Perform emergency mopping and wet vacuuming work as may be required from time to time.
11. Perform all duties in a quiet and orderly manner, always bearing in mind the sleep, comfort, and satisfaction of all guests.
12. Retrieve and separate all dirty linen.
13. Address guest concerns and or complaints in a timely and professional manner
14. Establish and maintain effective channels of communication with all levels of the Nugget team and guests.
15. Using the Nugget's system of recognition, recognize team members who are going "above and beyond" as appropriate.
16. Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.
17. Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.
18. Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.
19. Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.
20. Regular predictable attendance is required.
21. Other duties and responsibilities as assigned.

REPORTING RELATIONSHIPS: Floor Supervisor

MINIMUM REQUIREMENTS:

EDUCATION LEVEL:

High School diploma or equivalent is required.

LANGUAGE:

Effectively communicate with others both verbally and in written form using the English language.

EXPERIENCE:

SPECIAL SKILLS:

LICENSE/CERTIFICATION:

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Ability to walk, stand, or sit for extended periods of time.

Ability to lift, and move product up to 50 lbs.

Fine finger manipulation.

Work environment may include smoke and variable temperature, lighting, and noise levels.

Work may be performed indoors and outdoors during special events.