Job Details

Job Description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

• Our Mission: "Create the Extraordinary"
• Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
• Our Values: "Blaze the Trail, Together We Win, All-In on Service"

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Park guest's vehicle, bring guests vehicles down from garage, help guests with luggage, and drive guests to and from the oversize lot.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Parks guest's vehicles
• Proper and safe use of the man-lift
• Retrieves guest's vehicle from parking garage and secure the guest's vehicle
• Hangs keys on the keyboard on the proper hook
• Remove keys from the keyboard and properly match the valet ticket numbers
• Files valet tickets in the ticket rack provided
• Answer the phone professionally and courteously
• Maintains cleanliness of key booth
• Keeps the valet office door closed when absent from the office
• Drives guests with oversized vehicles to the employee lot and returns guests to their vehicles
• Allows no one to park outside the valet office without leaving his or her key with Valet
• Tickets guest vehicles and help them with luggage
• Move luggage and or call a bell person
• Pull luggage out of the luggage room for guests when bellmen is unavailable
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

WHAT YOU WILL NEED

• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Ability to multi-task
• Ability to competently park a guest's vehicle and competently bring down the guest's vehicle
• Must have a positive attitude and good spirit
• High School diploma

ADDITIONAL REQUIREMENTS

• Constant direct contact with guests
• Fast paced work area that requires directing guests and answering guest questions
• Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, high places, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust
• Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices
• Work may be performed with others, around others, with verbal contact and/or face-to-face contact
• Work may include shift work and be performed inside and outside

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service-an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.