Job Details

EDUCATION / EXPERIENCE/ SKILLS AND REQUIREMENTS

• Excellent English communication and customer service skills required
• Previous cash-handling experience preferred
• Must have knowledge of and ability to use computer systems.
• Excellent customer service and organizational skills required.
• Ability to work under pressure, cross-train, multi-task and prioritize tasks.

CONTACTS

• INTERNAL: Employees and management staff from all departments
• EXTERNAL: Resort Guests

ESSENTIAL DUTIES & RESPONSIBILITIES

• Accurately complete sales transactions at Food and Beverage cashier stations
• Performs sales transactions in a timely fashion

• Enter all sales into the cash register to ensure purchases are accurately recorded. With minimal to no errors
• Knowledge of menu items, prices, and applicable discounts

• Provide excellent and efficient guest service
• Stock F&B products in dry storage and beverage cooler
• Re-stock and clean hot coco and coffee machines
• Bus and wipe tables, empty trash and recycle bins, assist with trash and recycle waste nightly transfer, assist with the cleaning of the cafeteria and food seating areas
• Must be able to cross-train for other positions/ departments

MARGINAL DUTIES & RESPONSIBILITIES

• Set the example by actively contributing to department and company goals.
• Assist in the kitchen prepping salads, sandwiches, preparing cookies for sale
• Serve food at satellite food operations including the hot line and outdoor locations
• Assist with food service sales and cleaning at special events
• Clarify expectations and seek additional training as needed.
• Build quality into work. Ensure processes are consistent with quality objectives. Be aware of current quality levels versus target levels.
• Develop and achieve departmental/company goals and controls. Make suggestions for improvement in areas of cost reduction, processes, quality and productivity.
• Maintain a clean and safe work area.

Equal Opportunity Employer
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