Job Details

divh2Insurance Client Experience Specialist/h2pYoull be the cornerstone of our client experience. From guiding policyholders to answering questions with clarity, youll ensure every client feels supported, confident, and empowered. Youll serve as a trusted partner who makes insurance simple and stress-free./ppDevelop and nurture lasting relationships with clients after enrollment/ppWalk clients through policy details, updates, and claims/ppExplain coverage in clear, easy-to-understand terms/ppWork alongside team leads to streamline onboarding and service/ppBe the primary point of contact for client service needs/ppStrong communication skills and a genuine passion for helping others/ppComfortable with technology and remote collaboration tools/ppOrganized, detail-oriented, and self-driven/ppPrevious customer service or insurance background is a plus (but not required)/ppMust be legally eligible to work in the U.S. or Canada/pp100% remote work with flexible hours/ppWeekly pay plus performance incentives/ppComprehensive training and hands-on mentorship/ppRapid career advancement opportunities/ppA supportive, mission-driven culture built around people first/p/div