Job Details

Job Description

Welcomes guests, seat them at tables or lounge and help to ensure quality of ability and service.

HOURLY RATE: $14.00

Responsibilities

• Commitment to delivering excellent customer service
• Greet guests in a timely manner
• Provide guests with menus
• Assign guests to tables
• Ensure that dining and serving areas are clean and properly set-up
• Receive and record guest reservations
• Speak to guests to ensure satisfaction with food and service
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

Qualifications

• Excellent communication skills, both verbal and written
• Read, write, and communicate verbally in English
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

• Ability to stand for long periods of time
• Repetitive lifting of up to 15 lbs.
• Frequent walking
• Work area is subject to variable temperatures
• May be subject to smoking environment and moderate noise

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.