Job Details

Customer Service Associate

Unis accelerates logistics success through advanced transportation and supply chain solutions. We are seeking a Customer Service Associate who will also support clerical and warehouse operations, including packing and shipping.

Responsibilities:

1. Answer customer calls and emails
2. Research and resolve customer concerns
3. Schedule pick-ups and track packages
4. Process payments and assist with billing inquiries
5. Perform clerical duties and maintain customer records
6. Assist with warehouse duties including packing and shipping orders
7. Assist with claims and software support
8. Perform additional duties as assigned

Benefits:

• Medical, Dental, and Vision Insurance
• Paid Time Off

Requirements:

• Customer Service, Clerical, or Warehouse experience preferred
• Strong communication and multitasking skills
• Typing speed of 3540 WPM
• Ability to lift and handle packages as needed
• Reliable attendance
• Proficiency in Microsoft Outlook, Word, and Excel