Job Details

Caesars Entertainment - - - Responsibilities: Assist guests with hotel billing, billing requests, general information, and run required reports.; Answer front desk calls and guest lines, including callbacks within three rings.; Distribute a list of rooms with outstanding balances to the Manager on Duty.; Apply guest charges or comps to reservations and follow up with hosts; process credit card authorizations and ensure PCI compliance.; Handle billing disputes and coordinate with Sales to resolve billing inquiries.