Job Details

Role SummaryWork within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A, South McCarran & 580 is successful in the following areas:* Front/Back of House Operations* Leadership and People Development of Front of House Team* Vision and Service Model compliance throughout all areas of oversight.General Responsibilities:* Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.* Maintain vision alignment with the Operator and the leadership team* Ensure stewardship systems are taking place throughout the restaurant* Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.* Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary.* Oversee speed of service and completion of goals.* Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.* Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.Skills:* Strategic thinker, Goal-oriented, Tech-savvy* Great communicator both in handling difficult situations and a diverse team.* Mature, dependable and results-oriented* Ability to work in a team environment* Very detailed oriented & keenly observant* Professional marketing or communications experience* Maintains a number of business and professional community contacts* Self-starter, creative and flexible* Good business sense, achiever* Strong project/time management skills* Proven history of consistently performing at a high level* Unquestionable integrity and represents Chick-fil-A well* Passionate about building relationships with clients* Servant spirit with strong sense of stewardshipSpecific Experience:* Required: High School Diploma or equivalent* Required: Strong analytical and problem solving skillsPreferred qualifications:* Bachelor's degree or above, preferably in a business or hospitality* Experience as a leader food service operations* Years of Experience: 2* This person must be skilled in time management.* This person must be self-directed and highly organized.* This person must master all knowledge and skills of every position in the Restaurant.Job Types: Full-time, Part-timeSalary: $18.00 - $20.00 per hourExpected hours: 20 - 40 per weekBenefits:* 401(k)* Dental insurance* Flexible schedule* Health insurance* Paid time off* Vision insuranceRestaurant type:* Fast casual restaurant* Quick service & fast food restaurantWeekly day range:* Weekends as neededLicense/Certification:* Driver's License (Preferred)Shift availability:* Day Shift (Preferred)* Night Shift (Preferred)Work Location: In personChick-fil-A - South McCarran and 5806365 S McCarran Blvd, Reno, NV, 89509