Five Below - 1350 Scheels Drive - Responsibilities: Ensures crew members wow the customer through personal contact with customers; Trains the crew on the BEST customer service experience; ensuring fast, friendly checkout for guests; Acts as Manager on Duty, overseeing store operations, staff management, and addressing urgent issues; Manages the opening or closing of the store, including securing cash, locking doors, setting alarms, and ensuring a smooth operation; Drives store sales and controls expenses by optimizing merchandising, staff performance, and customer service