Job Details

PNC - - Responsibilities: Performs customer service activities and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers.; Delivers CARES model to customers and service partners.; Receives, investigates and responds to customer inquiries regarding products, services and issues via all channels through which customers are served.; Resolves customer service inquiries and issues. Recommends appropriate solutions.; Documents customer interactions and completes service requests to minimize customer effort or additional action.