Job Details

Step into a leadership role where technology directly impacts patient care.

As the Epic Beaker Supervisor, you'll lead a high-performing team supporting critical healthcare applications, including Epic Beaker and key third-party systems. This role is central toadvancing laboratory operations—driving system optimization, improving workflows, and ensuring the reliability of tools that clinicians depend on every day.

We're looking for a hands-on leader with strong Epic Beaker implementation experience across Anatomic Pathology (AP) and Clinical Pathology (CP). You'll guide the full lifecycle—from design and build to testing and optimization—while partnering closely with lab leaders, clinicians, and IT teams to deliver innovative, compliant, and efficient solutions.

This is more than a technical role—it's an opportunity to shape the future of lab technology, elevate team performance, and directly contribute to patient safety and care quality.

What You'll Do

Lead & Inspire

• Supervise, mentor, and develop a team of Epic Beaker analysts
• Foster a culture of collaboration, accountability, and continuous growth
• Support hiring, onboarding, and ongoing professional development

Drive System Excellence

• Oversee design, build, testing, and optimization of Epic Beaker (AP/CP)
• Ensure high system performance, reliability, and user satisfaction
• Act as the escalation point for complex technical and operational issues

Partner Across the Organization

• Collaborate with lab operations, clinicians, and IT leadership
• Translate clinical and business needs into scalable technical solutions
• Support enterprise-wide strategies that integrate technology and patient care

Enhance & Innovate

• Identify opportunities for workflow improvement and system enhancements
• Lead initiatives that improve efficiency, safety, and compliance
• Evaluate emerging technologies and recommend forward-thinking solutions

Deliver Results

• Ensure service levels (SLAs), project timelines, and deliverables are met
• Manage system integrations and support complex environments
• Contribute to strategic planning, project prioritization, and execution

What You Bring

• Epic Beaker expertise, including implementation experience across AP and CP
• Strong understanding of laboratory workflows and operations
• Proven ability to lead teams in a fast-paced, complex healthcare IT environment
• Experience with system integrations, troubleshooting, and optimization
• Excellent communication skills—able to translate between technical and clinical audiences
• A mindset focused on continuous improvement, innovation, and team development

Minimum Qualifications

• Bachelor's degree in IT, business, health sciences, or related field (or equivalent experience)
• 5+ years of experience in healthcare IT or with a healthcare software vendor
• Relevant Epic certification(s) preferred (Epic Beaker AP/CP strongly desired).

If not currently certified, support will be provided to obtain and maintain Epic certification.

• Proficiency in Microsoft Office and standard business applications

Additional Details

• This is an onsite leadership role based in Reno, NV (relocation support available)
• No direct patient care responsibilities

Why This Role Matters

Behind every lab result is a system that must be fast, accurate, and reliable. In this role, you ensure those systems not only function—but excel—helping clinicians deliver the best possible care.