Job Details

A company is looking for a Customer Engagement Specialist to enhance customer interactions through virtual events and strategic meetings.Key ResponsibilitiesPlan and execute customer-facing virtual summits, briefings, and meetingsDevelop compelling presentations and narratives that align with strategic objectivesMonitor engagement metrics and contribute insights for program improvementRequired Qualifications3+ years of experience in Customer Success, Customer Support/Operations, or Account Management in a SaaS environmentProficiency with CRM tools (e.g., Salesforce) and basic data analyticsExperience in customer marketing, events, or program coordination within B2B SaaSStrong organizational and project management skillsExperience working with healthcare operations or in regulated environments is a plus