Job Details

Onsite Large Scale Community Manager

Associa Sierra North is currently looking for an Onsite Large Scale Community Manager to join our team in Reno, NV. As an Onsite Community Manager, you will work closely with the community's board of directors, homeowners and staff to execute community initiatives and oversee management. To be successful in this role you will need a hospitality approach to customer service, financial acumen and the ability to work on multiple projects.

Delivering unsurpassed association management services to communities since 1979, Associa leads the industry operating more than 180 branch offices across North America and employing 10,000 team members dedicated to serving nearly five million residents who are part of the Associa family.

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Essential Duties and Responsibilities:

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Attend Committee meetings and assist committees in developing goals and recommendations for Board review.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 data base, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of Associa staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Manage Associa staff as contract provides.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.