Estes Express Lines - - Responsibilities: Investigate and resolve all OS&D freight overages, shortages, and damaged freight issues.; Maintain count lists of items received or shipped and check against bill of lading, recording discrepancies.; Prepare paperwork and repack OS&D freight; maintain accurate records for reporting OS&D issues.; Coach and provide guidance to less experienced staff; provide one-on-one on-the-job training as needed.; Monitor OS&D related emails and respond as necessary.