Job Details

Store Manager

Are you eager to grow in a fun and dynamic work environment? We are experiencing remarkable growth and are seeking dedicated, ambitious and enthusiastic people who want to grow with the company! Earn Monthly Bonuses and enjoy Great Employee Discounts!

The primary responsibility of the Store Manager is to lead teams in driving sales, brand loyalty, providing exceptional customer service as well as recruiting and developing top retail talent. This position has full accountability for the key financial results of the store and is responsible for the overall leadership and development of the store by building an independent, high-performing team that is dedicated to achieving results and supporting company strategies.

This position requires the ability to problem solve complex situations in an effective and efficient manner including dealing with difficult and/or troubled clients. Excellent oral and written communication skills, strong interpersonal skills and ability to build positive working relationships are essential. Ability to express ideas clearly and succinctly via letters, memos, and reports.

The work environment requires ability to lift large and heavy packages and boxes rapidly and constantly and to perform a continuous process of loading and unloading large boxes throughout a scheduled shift. Able to reach overhead, bend, kneel, and carry product, necessary for customer service, inventory re-stock, processing shipment and store merchandising. The ability to stand/walk for extended periods of time. Must have ability to safely lift 50 lbs. without restrictions. Able to regularly perform store maintenance items: sweep, vacuum, empty trash, clean. Ability to use and climb ladders and/or step stools. Requires ability to perform repetitive motions (i.e. hanging, folding, ringing up customers, etc.). The ability to use caution when dealing with difficult customers, houseless and/or transients and avoid confrontations. Noise level in the work environment is usually moderate to loud. Adult content environment. Must be at least 18 years old.

Sole responsibility to recruit and maintain a diverse, high-performing store team through consistent selection, development and motivation while working alongside the team at all levels. Act as a true business owner, bringing timely ideas and solutions to your store team, peer group and cross functional partners to improve the customer experience. Drive daily, weekly, and monthly financial results by establishing strategic plans in partnership with the Territory Manager to achieve successful business outcomes. Ensure accountability and appropriate management of all day-to-day operational procedures, financial targets (including sales forecasting and payroll), and company policy standards in store.