Job Details

**Description:**ng guests, fostering an atmosphere of calm, and ensuring a seamless spa experience from beginning to end. Responsibilities include scheduling treatments, managing guest registration, processing payments, and making informed recommendations on products and services. This role is ideal for individuals who excel in customer service and are passionate about wellness and hospitality.**Responsibilities**+ Manage spa reservations, including spa packages and individual treatments+ Provide a warm welcome to guests and efficiently handle registration and check-in processes+ Process various forms of payment and handle billing inquiries with accuracy and professionalism+ Offer knowledgeable recommendations for spa products and treatments that align with guest needs and preferences+ Serve as the final point of contact for guests, ensuring their spa experience is relaxing and reflective of Hyatt standards+ Maintain a thorough understanding of spa services, wellness offerings, and retail products+ Support cleanliness and organization of the spa reception and relaxation areas+ Assist with daily operational tasks and communication between spa departments as needed**Qualifications:**+ Exceptional communication skills and a commitment to providing outstanding customer service+ Ability to work in a fast-paced environment while maintaining a calm and welcoming demeanor+ Proficient in handling reservation software and payment systems+ Passion for wellness and a strong understanding of spa services and products+ Previous hospitality, spa, or guest service experience preferred+ Ability to work a flexible schedule including weekends, holidays, and peak business periods**Benefits**+ As a colleague, we have you covered with awesome benefits and perks. Benefits available with this position include:+ Medical, Dental, and Vision Insurance+ 401(k) Retirement Savings Plan with Company Match+ Paid Vacation, Sick, and Holidays+ Paid Family Bonding Time and Adoption Assistance+ Tuition & Wellbeing Reimbursement Program+ Complimentary and Discounted Hyatt Hotel Room Nights+ Free Colleague Meals During Shifts+ Employee Assistance Program+ Opportunities for Career Growth and Advancement+ Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing+ All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.**Primary Location:** US-NV-Incline Village**Organization:** Hyatt Regency Lake Tahoe Resort, Spa and Casino**Pay Basis:** Hourly**Job Level:** Part-time**Job:** Spa**Req ID:** INC006090Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.