Job Details

Outbound Supervisor

Shift: 3:00 PM – 12:00 AM (schedule subject to change based on operational needs).

Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company – we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?

The Outbound Supervisor's role is to provide the highest level of front-line customer service to Oak Harbor Freight Lines' internal and external customers.

Benefits:

• Comprehensive medical, dental, and vision insurance with multiple plan options to fit your needs:
• Employee-only coverage costs up to 2% of gross income.
• Family coverage costs up to 4% of gross income.
• 401(k) – 100% match up to 5% of the employee's contribution.
• PTO – Accrue 80 hours within the first 11 months.
• Holiday pay after 90 days.

Essential Duties and Responsibilities:

• Lead, guide, and direct dock employees as needed, including setting targets, monitoring performance, and providing coaching and development to meet company standards.
• Hold regular safety and communication meetings with employees.
• Prepare daily dispatch paperwork, including hazmat documentation.
• Meet all assigned key performance indicators (KPIs).
• Communicate with leaders, dockworkers, and customer service teams to troubleshoot freight delays or exceptions.
• Review and revise schedules to increase efficiencies and reduce costs.
• Enforce understanding and compliance with all company policies and procedures, safety rules, and government regulations.
• Perform additional duties as assigned by the Operations Manager/Terminal Manager.

Experience, Skills, and Qualifications:

• Minimum of 2 years of experience in a cross-dock role (preferred).
• Ability to thrive in a fast-paced and challenging environment.
• Excellent verbal and written communication skills.
• Strong PC proficiency: experience with MS Office products required. AS400 experience is preferred but not required.
• Attention to detail and demonstrated ability to organize multiple priorities and projects.
• H.S. diploma or GED (preferred).
• Regular attendance is required.

Oak Harbor Freight Lines is an equal opportunity employer.