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Job Details

Community Liaison

  2026-09-30     Reno Behavioral Healthcare Hospital     Reno,NV  
Description:

To build a constituency of support for the hospital and facilitate the hospital's ability to meet the public's needs, hospital's publics (physicians and their office staffs; community residents, schools, churches, and civic groups; area employers; legislators; other health-care and human-service providers; and media) in addition to seeking collaborative opportunities to improve the quality of life of residents within the hospital's service area.

KEY RESPONSIBILITIES:

  • Executes marketing plans and programs implemented by the Director of Business Development to ensure the profit growth and expansion of the organizations' products/services.

  • May support facilities as liaison with external entities that influence organization's services, programs, and facilities.

  • Maintains relationships and secures competitive information on products and services in order to maintain and develop market share.

  • Executes communication strategies, plans and materials consistent with the organization's marketing image.

  • Consults with Director of Business Development in order to maintain a consistent public image.

  • Represents the organization at major public events.

  • Supports the organization's strategic business development efforts.

  • Embraces the organization's public relations effort.

  • Conducts market research, analysis, and reporting activities relevant to the organization's mission, philosophy and goals.

  • Upholds the Organization's ethics and customer service standards.

  • Participates in activities which enhance professional growth and development.

  • This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital.

Requirements

Knowledge and Experience:

  • Bachelor's Degree in Marketing, English, Journalism, or other related discipline preferred.

  • Three to five years' experience in community development, public relations/corporate and crisis communications.

  • A proven record of developing and evaluating effective marketing campaigns.

  • Valid Nevada Driver's License

  • Valid car insurance

  • Familiarity with continuum of care and clinical terminology

  • All direct patient care staff will be trained in BLS (CPR), which must be renewed every 2 years.

  • All staff, both clinical and non-clinical, will be trained in CPI as part of their orientation. All direct patient care staff will be retrained every year

  • Occasional nights and weekends are required.

Skills and Abilities:

  • Effective oral and written communications.

  • Knowledge of local, state and federal political processes.

  • Knowledge of patient rights and laws pertaining to mental health.

  • Knowledge of printing procedures, graphic arts, photography, and desktop publishing.

  • Proficiency with software and/or equipment. (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)

  • Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.

  • Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.

  • Good judgment, problem solving and decision-making skills.

  • Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.

  • Ability to work in a fast-paced, expanding organization.

  • Ability to drive during day and/or night hours.

  • Reliable vehicle to use during work hours.

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

  • Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.

  • Give and follow verbal and written instructions with attention to detail and accuracy.

  • Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.

  • Minimum standard of visual acuity with or without correction.

  • Coordinate multiple tasks simultaneously.

  • Reach forward, up, down, and to the side.

  • Ability to stoop, bend and lift.

  • Ability of hand and finger dexterity (pick, pinch or type and grasp)

  • Drive, sit and/or stand for minimum periods of one hour or more at a time and come and go from the outside to inside areas repeatedly throughout the day.

  • Frequently exposed to temperature changes due to environmental conditions as the work requires transferring from inside to outside temperatures.

  • Frequently exposed to high outside heat temperatures.

  • Lift up to twenty (30) pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

Benefits

We proudly offer the following benefits available 1st of the month following just one month of employment:

  • Competitive rates

  • Tuition reimbursement

  • Comprehensive package of benefits to include:

  • Medical

  • Dental

  • Vision

  • Life, Pet, Identity Theft Insurance

  • 401k

  • Generous paid time off

  • Short Term and Long Term Disability


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